Customer care

In order to put you in touch with exactly the person you need to speak with at Janlynn, please review these four choices:

If you're a:
Customer with a question or comment about Janlynn and our products, fill out and submit the form below
Store Owner with a valid Tax ID number, click here.
Needlecraft Designer interested in our submission schedule and policies: We at Janlynn Corporation value having the ability to offer our customers new designs and fresh new artists. We periodically review submissions from the general public when we have a need, opening or gap in our current artist pool. If you would like to have your artwork considered please send copies of your work to the Product Development Department, Janlynn Corporation, 460 New Ludlow Road, Chicopee MA 01020, 1.800.445.5565.
Please do not send original artwork, as we will not return any submissions. We will review all artwork and contact you directly if there is interest in together moving to the next step of our evaluation process.
Artist/Crafter interested in our designer endorsement policy, click here.

Customer Enquiry Form